Once you place an order, Michaels will send you a personalized email within one business day and provide you with an order confirmation number. When your order is shipped, Michaels will send you a shipment confirmation email with the shipping carrier tracking number, if available.
In addition, you can
review the status of these order numbers by logging into
Michaels.com, selecting “My Account” and
viewing your order history online. If a carrier tracking number is available, you
can click on the carrier tracking number to view the detailed delivery status of
your order. By placing an order with Michaels.com, you consent to receive email from
Michaels regarding your order. You can always contact us at 1-800-642-4235 if you
have any questions concerning your order.
Contact Us by Mail:
Michaels Stores, Inc.
Attn: Customer Service
8000 Bent Branch Dr.
Irving, TX 75063
Contact Us by Phone:
Monday – Friday
8 AM to 7 PM CST
9 AM to 6 PM CST