Contact

Contact Us by Mail:

Michaels Stores, Inc.
Attn: Customer Service
8000 Bent Branch Dr.
Irving, TX 75063

Contact Us by Phone:

1-800-MICHAELS
(1-800-642-4235)
Monday – Friday
8 AM to 7 PM CST
Saturday
9 AM to 6 PM CST

Contact Us by Email:

Send Us a Message

Shopping

Purchases


Review your transactions.

Questions?


Find the answers you’re looking for including member eligibility, discount exclusions and more. Just visit the Frequently Asked Questions (FAQ) page.

Contact Customer Service


If you are experiencing problems, or have a question that cannot be found on the FAQs page, please contact customer service at rewards@michaels.com.
Privacy and Security
Your information is safe & secure. For more information on gift cards. Click Here »