Contact Us by Mail:

Michaels Stores, Inc.
Attn: Customer Service
8000 Bent Branch Dr.
Irving, TX 75063

Contact Us by Phone:

Monday – Friday
8 AM to 7 PM CST
9 AM to 6 PM CST

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All gift card orders will be sent via the U.S. Postal Service free of charge with the exception of shipments to Alaska, Hawaii and Canada which will be charged $7.95 for shipping. Express shipping is available for standard orders for $7.95.

For more details, you may view our shipping policy here.

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