Incident Status Report
Check the status of high-priority issues affecting site and performance here. Incidents listed, while not a comprehensive list, reflect those that impact a large number of Sellers.
Active Incidents
Date | Incident Description | Status |
11/12/24 | MakerPlace funded sales experiencing delays displaying sale pricing to new and edited listings | In Progress |
Past Incidents
Date | Incident Description | Status |
11/5/2024 | All listings in a seller-funded sale are now reflecting the sale price in product listing pages, detail pages and in cart. | Resolved |
11/12/2024 | Add to Cart Error reflecting "not a normal product" is now resolved. | Resolved |
1/10/2025 | MakerPlace messaging system is restored and accessible. | Resolved |
3/18/2025 | New order notification emails are restored and now getting sent on a per order basis. | Resolved |
Need to report an incident?
If you're experiencing issues with your store, try these troubleshooting tips first. If the issue persists, email seller support at makerplacesellers@michaels.com.
Get more help at our Seller Support Center.
