This sterling silver bar charm comes hand stamped with a name and can be left smooth or given a hammered finish. The charm is hung from a sterling silver ball chain. ( D E T A I L S ) Sterling silver name bar measures 1" X 1/8". Sterling silver ball chain comes in 16", 18" or 20" lengths. { H A N D S T A M P I N G P R O C E S S } All is done by hand Hand stamping is a process where each letter is individually stamped into the metal. Each letter may not line up perfectly and some letters may be deeper than the others. Although I do try my best to make sure each letter is as straight as possible. This is not to be considered a defect and adds to the charm of each piece. { R E T U R N P O L I C Y } I do not except returns on personalized items, however, if there is a problem with you order such as a spelling mistake, defect on my part or I send an incorrect item, please contact me and I will be happy to assist you