Our moss rugs are 100% handmade with soft, eco-friendly, and high quality yarns, we create 3d texture on the rug, make it more comfortable. We made pet portrait rug for all pet lovers, the best pet memorial gift for people who loss their fur babies. We offer free shipping in the U.S. and 30-days free return Using vacuum to clean handmade rug regularly,DO NOT WASH, using wipes to clean the stains